Privacy Policy

At Lee’s Balloons & Party Rentals, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and rental process.

1. Information We Collect We may collect the following information:

• Name, phone number, and email address
• Billing and delivery addresses
• Rental order details
• Signed contracts and form submissions via Jotform
• Payment information (processed securely via third-party services like Stripe or Booqable)

2. How We Use Your Information We use your information to:

• Process your bookings and payments
• Contact you regarding your rental or delivery
• Send contracts or agreements
• Improve our services and support

3. Sharing Your Information We do not sell or share your personal information with third parties for marketing. Your data is only shared with:

• Payment processors (e.g., Stripe)
• Booking platforms (e.g., Booqable)
• Jotform for contract completion

4. Data Security We implement appropriate safeguards to protect your personal information. While no system is 100% secure, we follow industry standards to protect your data.

5. Cookies & Website Analytics Our website may use cookies to understand user behavior and improve your experience. This data is used in aggregate and never linked to personally identifiable information.

6. Your Rights You may request to:

• Access or correct your information
• Delete your data (unless required by law for recordkeeping)
• Opt out of future communications

7. Contact Us If you have any questions or requests regarding your personal data, please text us at 860-484-2179.